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General Cargo bike purchase consultation
General Cargo bike purchase consultation
Madame Cargo

You're interested in a cargo bike or longtail and want to find out which model really suits you? Then you're in exactly the right place.



Personal consultation with time, expertise, and real-world experience

In our approx. 90-minute consultation, we take plenty of time just for you: We’ll talk about your wishes and requirements, compare suitable models, clarify technical and practical questions – and of course, you’ll be able to test ride several bikes. In the end, you’ll receive one or more personalized offers – including leasing or subsidy options if desired.

This consultation is free of charge – but anything but superficial. That’s why we especially welcome people who are seriously looking and genuinely considering buying a bike from us.

We look forward to meeting you!

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Wenn ihr während der Öffnungszeiten keinen passenden Termin finden könnt, schreibt an kontakt@madamecargo.de eine Mail mit euren Bedürfnissen - gerne gehen wir individuell darauf ein!

On Fridays after 1 pm and on Saturdays, a scheduled consultation appointment is mandatory! Especially for you during the summer, appointments can be booked on Saturdays from 9:00 am to 3:00 pm!
Consultation for a specific cargo bike
Consultation for a specific cargo bike
Madame Cargo

You already know which bike you want – but still need a quote and would like to take a quick test ride?

Then our 45-minute quote consultation is just right for you. We'll briefly discuss your requirements, clarify the specifications, answer any questions about leasing or subsidies, and put together a personalized offer for you.

👉 This consultation includes a test ride of one specific model and is aimed at anyone who already has a particular model in mind or is looking for a targeted quote.

If you're still unsure or want to compare several models, we recommend our comprehensive cargo bike purchase consultation.

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Wenn ihr während der Öffnungszeiten keinen passenden Termin finden könnt, schreibt an kontakt@madamecargo.de eine Mail mit euren Bedürfnissen - gerne gehen wir individuell darauf ein!

strong>On Fridays after 1 p.m. and on Saturdays, a scheduled consultation appointment is mandatory! Especially for you during summer, appointments can be booked on Saturdays from 9:00 am to 3:15 pm!
Order your bike (also with leasing)
Order your bike (also with leasing)
Madame Cargo

You're finally ready to order your dream bike?

In case of subsidies: Ordering is only possible after the subsidy has been approved (except for STAWAG).

On Fridays after 1 pm and on Saturdays, a scheduled appointment is mandatory!
New bike handover
New bike handover
Madame Cargo

Once you have received a message from us that your bike is ready for pickup, feel free to book an appointment through this link.

We're looking forward to your new bike day. 

On Fridays after 1 pm and on Saturdays, a scheduled appointment is mandatory!

In order to better plan our availability, you can now book appointments with Madame Cargo.

Nur im Sommer: Letzter Beratungstermin samstags um 15 Uhr (sonst 13 Uhr)

Disclaimer: We can assist you with our appointments in German and English.

Please book these appointments as needed according to our schedule. For inquiries outside the available appointments, please contact service@madamecargo.de.

Service inquiries (only for cargo bikes) please continue to contact us by phone or at service@madamecargo.de

Friday afternoon (from 1 PM) and Saturday are now exclusively reserved for appointments – for detailed consultations, new bike handovers, and orders.

Please book a suitable time slot in advance – this way, we can ensure that we can attend to your concerns without time pressure and in a very personal manner.

🕘 Spontaneous visits without an appointment are still possible:

Tuesday & Wednesday: 9 – 4 PM

Thursday: 9 – 1 PM & 3 – 6 PM

Friday morning: 9 – 1 PM

📅 Secure your desired appointment now – we look forward to seeing you!