Your perfect cargo bike
with honest advice & test ride in the heart of Aachen
Your next car is a cargo bike!
We are convinced: cargo bikes are the solution to relieve our cities! They offer one of the best ways to complement or replace the car.
You find these premium brands with us:
🚧👷♂️Construction site finished. Finally!
Since 9th October 2025, there has been a construction site in Paulusstraße. This took place throughout the entire street.
From Friday, 19th June in the afternoon, we will finally be fully reachable again!
“A cargo bike is not a toy – it’s a part of everyday life. That’s why it’s not the price that matters, but the fit.”
Contact us
We would be pleased to hear from you! If you have any questions, would like to give us feedback, or need assistance, feel free to contact us using the provided contact details. Our team is here for you and will respond as quickly as possible.
Phone
Visit us!
Paulusstraße 13-15, 52064 Aachen
Germany
A cargo bike is not just a cargo bike
What really matters – beyond price and packaging.
We are your point of contact for cargo bikes in Aachen and the Euregio. With our many years of experience and enthusiasm, we know exactly what matters and can help you quickly and personally; because your needs are our top priority.
Driving behaviour & stability
A good cargo bike is safe to ride even with a child, shopping, or a dog – and remains stable when dismounting. Wobbly cheap bikes quickly become no fun at all.
Ergonomics & Everyday Usability
Back-friendly, accessible and well thought-out: A suitable bike avoids pain and frustration. Child in, shopping on – without contortions.
Brakes & safety
More weight requires more control. High-quality braking systems are not a luxury, but a matter of life and death – especially in wet conditions or downhill.
Repairability & spare parts
What happens after the purchase? Many cheap bikes become electronic waste after just a few years. We rely on systems that can still be maintained in 5 or 10 years.
Drive & Range
Not every motor is designed for loads. Is the power sufficient for hills? Does the battery last? High-quality systems save you energy – not nerves.
Consultation & Service
Others sell. We advise. Personally, honestly, and with an eye on your everyday life. With service, contact persons, and test drives on site.
Together with you, we also turn your most individual wishes into reality!
Why buy
a cargo bike
at Madame Cargo?
We make it as easy as possible for you to get started with (E-)cargo bikes: with personal, detailed advice, test rides, and transparent comparisons, so that the bike really suits you. Our services – from the right accessories to support with grant applications – help you thoroughly get to know your cargo bike before purchase and find the best solution for your needs.
Flexible rental system & test drives
Test* your cargo bike thoroughly before you make a decision! With our rental system, you can try out different models in your daily life and find out which one suits you best. This way, you can be sure that your new cargo bike meets your requirements perfectly.
*Our rental fleet is still being established, but you can of course test ride many of our models outside of this fleet in our shop as well.
Personal advice and support
At Madame Cargo, you receive detailed, personal cargo bike advice – intentionally more time than elsewhere. In calm one-on-one appointments, we clarify model selection, technology & accessories and support you even after the purchase.
Plus: We support you step by step with the application for cargo bike funding.
Exclusive benefits for customers
From the first detailed consultation to well beyond the purchase: We are your reliable point of contact – in case of warranty, for urgent issues, and for scheduled checks of your (E-)cargo bike. This way, your bike remains reliable, safe, and retains its value.
Frequently asked questions Lastenrädern (FAQ)
In this section, we answer frequently asked questions about our cargo bikes.
It depends on how you want to use it: for children, shopping, dogs, or your business? In a personal conversation, we will find out together which model best suits your everyday life – whether it's a Long John, Longtail, tricycle, or compact cargo bike. Of course, you are welcome to test ride different bikes with us.
During a consultation, we first listen to you attentively. We are interested in what your motivation is, what or whom you want to transport, what type of cargo bike you might already have in mind, and what routes you take in your daily life.
Based on this, we will look for suitable bikes together with you. Sometimes there is a model that fits perfectly right away – sometimes several options may be considered.
You can then test ride these bikes. If desired, also with children and/or cargo, to get as realistic a feel as possible. In most cases, a favourite quickly emerges, and we then dive deeper into the details of the equipment together.
To conclude, we are happy to create an offer for you – either to think it over or directly as a basis to start the ordering process together.
A central principle of our work is that we do not keep bikes in stock. This has advantages and disadvantages, but above all it allows us to do one thing: We do not sell a "bike off the shelf", but ensure that you get exactly the cargo bike that truly fits your individual needs.
It is best to book a free and non-binding consultation appointment. In the booking process, you can already provide us with some information in advance – this helps us enormously in preparation and makes your consultation even more targeted.
Yes – and this is very important to us! A test ride helps you find the right driving feel and experience differences in handling, engine performance, and ergonomics for yourself. It's best to arrange an appointment in advance so that we have enough time for you.
Unfortunately not anymore. The city of Aachen has promoted the purchase of cargo bikes in recent years, but this programme is not expected to be renewed in 2026.
Additionally, there are commercially oriented funding programmes from the federal government. We will help you find the right programme and are happy to advise you on the application process.
The majority of high-quality cargo bikes with electric drive cost between 4,500 and 7,000 euros. The magic threshold for us is around 4,500 euros. With grants and leasing, you can often significantly reduce the costs. We advise you honestly – without sales pressure – and find a solution that fits your budget.
Yes! We work with various leasing providers such as JobRad, BusinessBike, or mein-dienstrad.de. Private financing or instalment payments are also possible – just get in touch with us.
If your company's leasing provider is not included, we will find a solution together.
Many people think this – but after a few minutes, the uncertainty usually disappears. Modern cargo bikes are well-balanced and equipped with an e-motor that supports you. We will show you what matters when riding and accompany you as you get started.
Depending on the model, battery, driving style, and load, the range usually lies between 40 and 80 kilometres. This is more than sufficient for everyday use – and if you need more, there are also models with dual batteries.
No problem – we are here for you even after the purchase. We know our bikes well and will help you easily!
For many models, we recommend insurance – especially for electric drives. Whether it's theft, vandalism, wear and tear, or battery defects: there are good tariffs that also work for cargo bikes. We can advise you on this directly in the shop if you wish.
Occasionally, we also offer refurbished demonstration bikes or returns. Feel free to get in touch with us if you are looking for a more affordable alternative – there might just be something suitable available.
We would like to point out that you have a two-year warranty on a new cargo bike, while for second-hand bikes, it is only one year.
How to reach us
You can reach us on foot, by bike, and by car via Jakobstraße, Johanniterstraße, or Lindenplatz.
There are bicycle racks in front of the shop, and bicycles can also be brought inside if necessary. There are also paid car parking spaces available in the immediate vicinity; alternatively, we recommend the car park "Parkhaus am Dom".
Public transport: We are well connected via the lines:
4 - bus stop Paulusstraße
5, 12, 22, 23, 24, 25, 35, 45, 55, 75 - bus stop Karlsgraben
Regional trains RB20, RB33, RE4 and busses 350, SB71 - Station Aachen Schanz
Numerous other connections also via "Alter Posthof" - linked by a short walk.
*For current information on bus and train services, please consult an app